Frequently asked questions

Q. “How many WCAG 2.0 Level A success criteria are there?”

WCAG 2.0 has 25 Level A success criteria.

Q. “How many WCAG 2.0 Level AA success criteria are there?”

WCAG 2.0 has 13 Level AA success criteria.

Q. “How many WCAG 2.0 Level AAA success criteria are there?”

WCAG 2.0 has 23 Level AAA success criteria.

Q. “What is first change the laws or change the practice? It looks like is very difficult to introduce changes in literacy without affecting rights and laws.”

It is true that regulations exist that force us to use unclear language. However, there are far more cases where we have the freedom to model clearer communication. By doing the latter whenever feasible, I’m confident we’ll widen our sphere of influence… which itself will speed improvements to regulations.

Q. “How is being drunk a disability?”

Being drunk is not a disability. Being drunk is an impairment. Whether permanent or temporary, disabilities, impairments, and handicaps can all be mitigated by universal design.

Q. “How do you uncover bias in design?”

There are many ways. My favourite would be starting with a clear strategic charter for each project that both defines precisely the demographics of the audience and also plans for early usability testing as part of the work plan.

Q. “Can you talk a little more about how cognitive burden or load impacts accessibility and usability?”

We all enjoy being in flow. And because we rarely have the opportunity to customize our communications for each individual audience member, we have the challenge of making our communications both intriguing and clear… so we don’t lose anyone.

Essentially, the rules of cognitive load differ for the same message, if it is being heard versus if it is being seen. If I am reading a sentence, I know that I can move at a high speed, confident that if I get puzzled, I can go back and re-read. However, if I am hearing a sentence in realtime, I have to be more attentive if I won’t be able to rewind… as well, I am more apt to try to anticipate what comes next: which means that primacy of word order helps the likelihood that I will successfully anticipate what comes next .

Images help give context to a sighted user, but alternative text of such images that are heard by someone who cannot see and that add no useful content are arguably just in the way of the message, with the duplication being more burdensome than helpful.

I have much more to say about this – give me a call and we can discuss it further 🙂

Q. “Could you please mention a typeface that works better for dyslexics?”

There are several typefaces that have been developed specifically with a dyslexic audience in mind. Some are quite overt, while others are subtle enough for mainstream use. The typeface I show in my slides is called Read Regular.

Q. “What are some important questions I can ask myself or my team to better consider the needs of others.”

Perhaps the most important question to ask ourselves is this: “Is there a reason we don’t want to communicate with everyone? If not, then why aren’t we?”

Q. “Can you discuss why it is important to create accessible downloadable documents from websites?”

Accessible documents are just as important as accessible web pages (especially if the content is not replicated elsewhere in an accessible format) …for every reason a typical user would need or enjoy having offline content available.

Q. “What is WCAG 2.0?”

The Web Content Accessibility Guidelines (WCAG) are part of a series of web accessibility guidelines published by the Web Accessibility Initiative of the World Wide Web Consortium (W3C), which I’m proudly a part of. W3C is the main international standards organization for the Internet.

WCAG 2.0 covers a wide range of recommendations for making Web content more accessible. Following these guidelines will make content accessible to a wider range of people with disabilities.

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